Shipping policy
Shipping PolicyThank you for shopping with us! Below is our shipping policy to help you understand how we process and deliver your orders.
1. Order Processing Time
Orders are processed within 1–3 business days.
Orders placed on weekends or public holidays are processed the next working day.
2. Shipping Methods & Rates
Shipping Method Estimated Delivery Time Cost
Standard International Shipping 7–15 business days Calculated at checkout
Note: Delivery times are estimates and may vary due to external factors such as weather, holidays, or carrier delays.
3. Shipping Locations
We offer nationwide delivery in Albania via Albania Post.
International shipping is available to selected countries, visible during checkout.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number.
Orders shipped with Albania Post can be tracked via: https://www.postashqiptare.al
5. Customs, Duties & Taxes (for international orders)
We are not responsible for any customs fees, taxes, or import duties charged by the destination country.
These charges are the responsibility of the customer and may be collected upon delivery.
6. Lost or Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photos.
If your order is lost or not delivered, please reach out to us and we will assist in tracking or replacing it.
7. Contact Us
If you have any questions about your order or shipping, feel free to reach out:
Phone: +355692425220